Refund Policy

Return & Refund Policy

Thanks so much for joining my community.

Please read this policy carefully. This document serves as the Return and Refund Policy of FERTILITYSOS. 

Digital products

There are no refunds issued for digital products.

We recommend contacting us if you have any questions before purchasing or for assistance if you experience any issues receiving or downloading our products.

Coaching & Consulting

There are no refunds on Coaching and Consulting because once we spend our time with you, we can't get it back. Additionally, we cannot guarantee results in a coaching or consulting relationship because results depend on your openness to being coached and your willingness to do the work.

If you are not completely satisfied with your investment and are on the Silver or Platinum Packages and haven't used all sessions yet, you may request a refund for the sessions not used. (It is rare, but it does happen that a coach and client may be ill-matched, and it is best for both parties to go their separate ways.)

Finally, a great deal of energy, time, thought, and heart goes into preparing for and being present on our calls together. If you're late for your appointment, you lose that time. If you don't show, you'll still be charged in full. So please re-schedule appointments at least 24-hours in advance. In turn, we promise to honour our appointments and be on time as well. 

Lapsed Services

We understand life happens, and circumstances may prevent you from starting or even completing your coaching within an appropriate timeline. However, if you pay for coaching services and fail to start or have your initial session within six (6) months of your initial payment, you forfeit any payments received, and no refunds will be issued. In addition, after one (1) year from your initial payment, you will be required to contract for new and existing coaching services.

Contact us

If you have any questions about our Returns and Refunds policy, don't hesitate to get in touch with us:

By email: [email protected]